Customer commitment is not just a marketing phrase at Bliss Mobil. As experienced travellers ourselves, we know the importance of fast communication, quick follow up on service tickets, speedy action when it comes to shipping maintenance parts and contact when you need assistance.
As our customers travel worldwide in different time zones, we recognise the importance of online communication, the need for detailed step-by-step instructions enabling customers to be self-reliant as well as providing answers for many FAQ’s.
Personal contact with our customers is not only important for solving issues and answering questions, but it also provides a valuable source of experience-based feedback that serves as input for further improvements in our products, training, documentation and online support.
Equally important, we just simply enjoy sharing travel stories and being part of the Bliss friendship – community is a motivator to do better every day.
When connected to the internet you are able to receive a lot of useful and important data concerning the Bliss Mobil. Through the online VRM portal (Victron Remote Management) you can remotely monitor the battery status, solar yield and energy consumption.
Our support & service team is dedicated to helping you make use of the full potential of the Bliss Mobil Expedition Vehicle.
Even more important: after delivery, our service and support efforts continue. Whether you have questions or difficulties about how to operate systems, maintain certain parts or in case you are looking for accessories; we are always happy to assist you.
Online Customer Portal
When using email, communication and files tend to be scattered over different mails and contacts. Therefore we prefer to use an online customer portal. The Bliss Mobil Customer Portal offers you all documents, drawings, pictures etc.